Callback
| Name |
Description |
Turn on |
Turn off |
|---|
| Callback |
Set up a callback when the person you call is busy |
#1 |
##1 |
Call forwarding
| Name |
Description |
Turn on |
Turn off |
|---|
| Call forward unconditional |
Forward all calls |
#9 [extension to divert to] |
##9 |
| Call forward on busy |
Forward calls when the line is busy |
#0# [extension to divert to] |
##0# |
| Call forward no reply |
Forward calls on no reply |
#0* [extension to divert to] |
##0* |
Remember to dial 9 followed by the number you're redirecting to if you're diverting to an external line. You will only be able to divert calls to numbers that you have dialling permissions to call, and your department will incur the cost of the ongoing call.
Call Park
| Function |
Short Code |
|---|
| Park a call |
*6 |
| Retrieve a call |
*71 |
Call Pickup
| Function |
Short code |
|---|
| Pick up any call |
*3 [extension you wish to pick up] |
| Pick up calls in a pickup group |
**3 |
Hunt groups
| Name |
Description |
Turn on |
Turn off |
|---|
| Make Busy Toggle |
Make a phone log into and out of a hunt group |
**13 |
**13 |
Who am I
| Name |
Description |
To use |
|---|
| Who am I |
Listen to a recording of the number of the phone |
10888 |
