Applications on the managed staff desktop

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  • Adobe Acrobat Reader DC
  • Adobe Creative Cloud Application Manager
  • Cisco AnyConnect VPN Client (laptops only)
  • eduroam CAT (laptops only)
  • Foundry Sterling Fonts
  • Internet Explorer 11
  • Java 8 (JRE Runtime 1.8)
  • Microsoft Edge
  • Microsoft Office Pro Plus 2016
  • Microsoft OneDrive
  • Microsoft Silverlight
  • Sophos Endpoint Agent
  • VLC Player

A wide range of additional free or site-licensed software is available for self-installation at any time using the Oxford Application Installer.

This includes:

  • 7-Zip
  • Adobe Digital Editions
  • Aleph 500 (Bodleian - on request)
  • Audacity
  • Citrix Receiver
  • EndNote
  • Filezilla
  • FireFox Browser
  • GIMP
  • Google Chrome
  • (Research Services - on request)
  • HP Quality Centre (IT Services - on request)
  • iTunes
  • KeePass
  • Kofax (formerly Nuance) Power PDF Advanced
  • Microsoft Teams
  • Notepad++
  • Panopto Manual Recorder
  • PuTTY SSH Client
  • Skype for Business 2016
  • Smart card reader (Finance - on request)
  • Tableau Reader

Many other applications are available, but typically require a license to be provided or purchased before installation. Please submit an application installation request so that we can advise you on availability and licensing requirements.

Adobe Licensing

Adobe Creative Cloud products are licensed on an annual subscription basis through Adobe's VIP scheme. A full list of the applications and pricing is available from the software shop. Per-user licenses will be ordered and assigned to your Oxford email address. After you have ordered a Creative Cloud application you will need to create an Adobe ID with your Oxford email address as your username in order to use the software. Available products include:

  • Adobe Captivate 2019
  • Photoshop Elements 2019

Lightoom and Premier Elements are also available under the Adobe CLP perpetual licensing scheme.

Please order all software, including Adobe licenses, through our purchasing form to ensure that licenses are bought against the correct Adobe account numbers.

Web Browser Extensions

You are free to install add ins/extensions within your browser, you should not require admin rights to do this. Active X controls (for Internet Explorer) do need administrative rights to install, please contact the Service Desk if you require this and we will review any security implications before installing them.

Please be aware that updates to browsers may render certain add ins unusable or unstable. If you are experiencing problems with your browser and you have installed add ins you should try running your browser in safe mode to see if an installed add ins is causing the problem. If your browser runs correctly in safe mode you should disable the addins one by one to determine which one has caused the problem.

Internet Explorer: Click start – in the search box type “iexplore.exe –extoff” without the quotes and hit enter.

Firefox: Open Firefox as normal. Click the 'Menu' icon, click 'Help' and select 'Restart with Add-ins disabled.

Chrome: Open chrome and click the 'Menu', then 'More Tools' and 'Extensions'. Uncheck all the extensions listed and then restart the browser.

Other applications

The following applications can be installed on request. Evidence of an unallocated licensed will be required for relevant products. You can use the Supported IT equipment purchasing form (or Purchasing form for IT Services) to order a license and application installation together.

  • ArcGIS Desktop
  • Archivists Toolkit
  • Autodesk AutoCAD LT
  • Autodesk DWG TrueView
  • Bluefish
  • CorelDRAW Graphics Suite
  • DataLoad Classic
  • DYMO Label
  • EiS XL Connect
  • FortiClient
  • IBM Cognos Analysis for MS Excel
  • IDAutomation LinearXActiveX
  • Inkscape
  • KE EMu
  • MarcEdit
  • Matlab
  • Mendeley Desktop
  • Microsoft Office 2019 64-bit
  • Microsoft Project Professional 2016
  • Microsoft Project Standard 2016
  • Microsoft SQL Native Client 2012
  • Microsoft Visio Professional 2016
  • Microsoft Visio Standard 2016
  • MiKTeX
  • NVivo
  • OpenScape Web Embedded
  • OpenScape Contact Centre Manager
  • Oracle Client
  • Oracle SQL Developer
  • oXygen XML editor
  • psqlODBC
  • R
  • R Studio
  • Salto IO Bridge
  • Scribus
  • SnagIt
  • SPSS
  • Texmaker
  • WinCHILL
  • Workrave
  • Zotero Standalone

Get support

Local IT support provide your first line of on-the-spot help



Common requests and fault reports can be logged using self-service





The central Service Desk is available 24x7 on +44 1865 6 12345


If you do not have an SSO account you can use this form to contact the Service Desk