How to manage your mailbox size

Keep control of your mailbox so that you don't exceed your email quota

There are a number of ways to check and manage your mailbox quota.

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Your mailbox size can be checked in a number of ways.

        The IT Services self registration pages provide a detailed mailbox overview.

        1. Access the self registration pages
        2. Select Set, update or view Nexus mailbox settings
        3. Select your SSO
        4. Select Show email usage and quota

        Display the mailbox's available space in Windows versions of Outlook.

        1. Right click on Outlook's Status Bar (at the bottom of the Outlook application)
        2. Enable Quota Information
        3. Available space is displayed in the bottom left-hand corner

        Display the mailbox's available space.

        1. Visit Outlook on the Web
        2. Select Settings   > View all Outlook settings > General > Storage

        Email quota issues are often due to large attachments.  To remove these attachments:

        1. Select the Search box within Outlook
        2. Select Has Attachments from the menu items
        3. Sort the list by message size
        4. Right click on the attachments in the message and save them to your computer (if required)
        5. Then either:
          • Right click on the attachment in the message and remove it
          • Delete the message

        Enabling conversation view can allow superfluous mail in an email conversation to be deleted.

        1. In Outlook, open the folder where conversation view will be enabled
        2. Select the View tab
        3. Select Show as Conversations (may be located within the Current View menu)
        4. Select the Home tab
        5. Select Clean Up Folder (may be located within the Delete menu)

        Nexus 365 offers a searchable online archive for mailboxes approaching the quota limit.  The In-Place Archive allows messages to be archived manually or automatically using Outlook rules.

        To enable the online archive please contact the IT Service Desk.

         

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