How to manage your mailbox size

Self registration pages

Display a detailed mailbox overview in the IT Services self registration pages.

1. Access the self registration pages
2. Select Set, update or view Nexus mailbox settings
3. Select your SSO
4. Select Show email usage and quota

Outlook on the Web

Display a mailbox's available space using the web version of Outlook.

1. Visit Outlook on the Web
2. Select > General > Storage

Outlook

Display a mailbox's available space using Windows versions of Outlook.

1. Right-click on Outlook's Status Bar (at the bottom of the Outlook application)
2. Enable Quota Information
3. Available space is displayed in the bottom left-hand corner

Email quota issues are often due to large attachments.  To remove these attachments:

1. Select the Search box within Outlook
2. Select Has Attachments from the menu items
3. Sort the list by message size
4. Right-click on the attachments in the message and save them to your computer (if required)
5. Then either:
   • Right-click on the attachment in the message and remove it
   • Delete the message

Enabling conversation view can allow superfluous mail in an email conversation to be deleted.

Outlook

Enable conversation view for specific folders.

1. Navigate to the folder where conversation view is to be enabled
2. Select View > (Current View) > Show as Conversations
3. Select Home > Delete or Clean Up > Clean Up Folder

New Outlook

Enable conversation view for all folders.

1. Select View > (Messages) > Conversations > Group into conversations