MFA: Signing in using different authentication methods

Signing into your account using MS Authenticator Push Notifications

Once you have setup multi-factor authentication please follow these instructions to sign-in to your Single Sign-On (SSO) account using MS Authenticator Push Notification.

You can also download this guide as a pdf.

This guide assumes that the default authentication method is set to Microsoft Authenticator.

Select your account at the Single Sign-On (SSO) page

Select your account at the Single Sign-On (SSO) page
Enter your password and click Sign in
A push notification will now be sent to your device

A push notification will now be sent to your device
On your device you will receive a notification. You may need to unlock your phone. Only Approve the notification if you have requested the login.
Click Approve

Approve the login only if you have requested it
You will now be logged into your account.

Signing into your account using MS Authenticator One-Time Password (OTP)

Once you have setup multi-factor authentication please follow these instructions to sign-in to your Single Sign-On (SSO) account using MS Authenticator One-Time Password (OTP).

You can also download this guide as a pdf.

This guide assumes that the default authentication method is set to Microsoft Authenticator.

Select your account at the Single Sign-On (SSO) page

Select your account at the Single Sign-On (SSO) page
Enter your password and click Sign in
At verify identity page click 'Use a verification code from my mobile app'

click ‘Use a verification code from my mobile app’
Open the MS Authenticator app and select your account.
Type the six-digit passcode in the Enter code page and click Verify

Type the six-digit passcode in the Enter code page
You will now be logged into your account

Signing into your account using text message verification

Once you have setup multi-factor authentication please follow these instructions to sign-in to your Single Sign-On (SSO), using text message as a verification method.

You can also download this guide as a pdf.

This guide assumes that the default authentication method is set to text message.

Select your account at the Single Sign-On (SSO) page

Select your account at the Single Sign-On (SSO) page
Enter your password and click Sign in
Enter the verification code received in the text message and click Verify

Enter the verification code received in the text message
You will now be logged into your account

Signing into your account using phone call verification

Once you have setup multi-factor authentication please follow these instructions to sign-in to your Single Sign-On (SSO), using phone call as a verification method.

You can also download this guide as a pdf.

This guide assumes that the default authentication method is set to phone call.

Select your account at the Single Sign-On (SSO) page

Select your account at the Single Sign-On (SSO) page
Enter your password and click Sign in
The Approve sign in request screen will be showing. You will receive a phone call

The Approve sign in request screen will be showing - you will receive a phone call
Answer the call, listen to the automated message, and press the # key to verify your identity and complete the process.
Note: the voice may say "hash" or "pound" key, but you should always press the # key in either case
You will now be logged into your account.

Signing into your account using the Authy mobile app

Once you have setup multi-factor authentication please follow these instructions to sign-in to your Single Sign-On (SSO) account using the Authy mobile app.

You can also download this guide as a pdf.

This guide assumes that the default authentication method is set to Authenticator app. It’s recommended you open the Authy mobile app before you login.

Select your account at the Single Sign-On (SSO) page

Select your account at the Single Sign-On (SSO) page
Enter your password and click Sign in
Select your account from the Authy app e.g. Nexus365. You may be prompted for a password to decrypt your account
Type the six-digit passcode from the Authy app in the Enter code page and click Verify

Type the six-digit passcode from the Authy app in the Enter code page and click Verify
You will now be logged into your account

Signing into your account using the Authy desktop app

Once you have setup multi-factor authentication please follow these instructions to sign-in to your Single Sign-On (SSO) account using the Authy desktop app.

You can also download this guide as a pdf.

This guide assumes that the default authentication method is set to Authenticator app. It’s recommended you open the Authy desktop app before you login.

Select your account at the Single Sign-On (SSO) page

Select your account at the Single Sign-On (SSO) page
Enter your password and click Sign in
At verify identity page click 'Use a verification code from my mobile app'

click 'Use a verification code from my mobile app'
Select your account from the Authy app e.g. Nexus365. You may be prompted for a password to decrypt it

Select your account from the Authy app
Click the icon to copy your six-digit code

Click the icon to copy your six-digit code
Type or paste the six-digit passcode in the Enter code page and click Verify

Type or paste the six-digit passcode
You will now be logged into your account