Oxford Wireless LAN (OWL)

The OWL WiFi service is available across the collegiate university.

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The OWL visitor service allows colleges and departments to provide internet access to eligable visitors.


REQUESTING AN ACCOUNT

For education related visitors and those attending conferences at the University, the event organiser or person visited may request their local IT support staff set up an account to access OWL


ACCESSING OWL

The OWL service is very similar to WiFi provided in coffee shops and airport lounges.

  1. Connect to the OWL wireless network.
  2. If you are not prompted for login details, access the NeverSSL site to redirect to our secure login.
  3. Provide your visitor network login details.

This service is unencrypted so private information should over a secure connection, such as when using a VPN or HTTPS websites.

You will be disconnected after 15 minutes of inactivity, though you will only need to login again after 10 hours.

Any issues can only be addressed by the college or department's local IT support staff.


AFTER LOGIN

You must abide by our full IT regulations.

Please also be aware that 

  • you must not give your username or password to any other person
  • you must notify your host or group organizer immediately if you have lost your account credentials.
  • you are not permitted to use university IT or network facilities for any unlawful activity including unauthorised (re)distribution of copyrighted material.
  • the University may bar access at any time to computers which appear to cause unreasonable consumption of network resources

Your local IT support staff should be able to advise who in your unit can provide eligable visitors with an account to access OWL.

University members must not use visitor netwok accounts, but internet access may be achieved when using OWL and the University VPN Service.

The process is as follows, though it may not be possible with some devices.

  1. Set up a Remote Access account
  2. Install and set up the Cisco AnyConnect VPN client using the Remote Access credentials.
  3. Select OWL from your device's list of available WiFi networks
  4. If required, provide the following details:
    • SSIDL: OWL
    • Static WEP: Disabled
    • WEP Authentication: Open (not Shared)
    • Network Type: Infrastructure (not Ad-Hoc)

Certain pages are accessible through the OWL service without authentication, including:

IT Services help pages

Governance and Planning pages

Self-Registration pages

The eduroam CAT website

Get support


Local IT support provide your first line of on-the-spot help

FIND MY LOCAL IT TEAM

 

Common requests and fault reports can be logged using self-service

   USE IT SELF-SERVICE    

   LOG A SUPPORT CALL    

VIEW MY SUPPORT CALLS  

The central Service Desk is available 24x7 on +44 1865 6 12345

 

If you do not have an SSO account you can use this form to contact the Service Desk