Applies to: Office 2013 onwards.
Symptoms
When you open an Office product such as Word, Excel or PowerPoint, your custom templates are not displayed.
Solution
Microsoft has changed the file location for personal templates in Office and you will need to move templates created in earlier versions of Office:
- Select the Start button, type %appdata%\Microsoft\Templates\ and press Enter to open a Windows Explorer view showing all your custom templates from older versions of Office
- Select all visible files and folders and press Ctrl+C to copy them
- Navigate to My Documents > Custom Office Templates in Windows Explorer
- Press Ctrl+V to paste the files and folders you copied across
If your custom templates still do not display, further assistance is provided on the Microsoft website.
