Research Support Team

The Research Support team provides specialist support for University of Oxford researchers

The team supports the research community at the University of Oxford by offering:

  1. A single point of contact for general advice, support and guidance: researchsupport@it.ox.ac.uk
  2. Specialist advice in a number of domains aligned to the IT Services strategic plan for research
  3. Practical expertise for research projects - e.g. delivering IT-related work packages
  4.  Web resources designed to support best practice, research, teaching and learning

The team can provide support in person, or via Skype, telephone, or email. To request a meeting, or ask a question, please send an email to researchsupport@it.ox.ac.uk or contact a member of the team directly.

More information can be found on the team site.

IT Services also offers a wide range of other services which are likely to be of use to researchers. See the Research Support section of the service catalogue for details.

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Local IT support provide your first line of on-the-spot help

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Common requests and fault reports can be logged using self-service

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The central Service Desk is available 24x7 on +44 1865 6 12345 (check central IT support arrangements over Christmas)

 

If you do not have an SSO account you can use this form to contact the Service Desk