Research Support Team

The Research Support team provides specialist support for University of Oxford researchers

The team supports the research community at the University of Oxford by offering:

  1. A single point of contact for general advice, support and guidance: researchsupport@it.ox.ac.uk
  2. Specialist advice in a number of domains aligned to the IT Services strategic plan for research
  3. Practical expertise for research projects - e.g. delivering IT-related work packages
  4.  Web resources designed to support best practice, research, teaching and learning

The team can provide support in person, or via Skype, telephone, or email. To request a meeting, or ask a question, please send an email to researchsupport@it.ox.ac.uk or contact a member of the team directly.

More information can be found on the team site.

IT Services also offers a wide range of other services which are likely to be of use to researchers. See the Research Support section of the service catalogue for details.

Get support

Local IT support provides your first line of on-the-spot help

FIND MY LOCAL IT TEAM

 

Common requests and fault reports can be logged using self-service

   USE IT SELF-SERVICE      

   LOG A SUPPORT CALL     

VIEW MY SUPPORT CALLS  

 

The Central IT Service Desk is available 24x7 on +44 1865 6 12345

If you do not have access to your Single Sign-On, you can use this form to contact the Service Desk