Information for service users
If you need help with using our services then use this site (help.it.ox.ac.uk) to find information including:
- "How to" guides to get going
- Troubleshooters for fixing issues yourself
- Contact information if you need our assistance
Use the site search (top-right), or browse our self-help collections to find relevant content.
Browse collections
Information for service customers
If you need information about the terms, pricing, or performance targets for our services then visit services.it.ox.ac.uk to find information including:
- Service level descriptions and agreements
- Service ownership and contact information
- Service charges
View service documentation
