Service information hub

Info: update your bookmark / outdated link

The link you just clicked on probably needs updating. If you used a bookmark then please use the information below to help find the right page and then update your bookmarks. If you used a link on another site then please ask the site owner to update their link, or just complete our missing link form and we'll do it for you.

 

Information for service users

If you need help with using our services then use this site (help.it.ox.ac.uk) to find information including:

  • "How to" guides to get going
  • Troubleshooters for fixing issues yourself
  • Contact information if you need our assistance

Use the site search (top-right), or browse our self-help collections to find relevant content.

Browse collections

Information for service customers

If you need information about the terms, pricing, or performance targets for our services then visit services.it.ox.ac.uk to find information including:

  • Service level descriptions and agreements
  • Service ownership and contact information
  • Service charges

View service documentation

Get support


Local IT support provides your first line of on-the-spot help

FIND MY LOCAL IT TEAM

 

Common requests and fault reports can be logged using self-service

   USE IT SELF SERVICE      

   LOG A SUPPORT CALL     

VIEW MY SUPPORT CALLS  

 

The Central IT Service Desk is available 24x7 on +44 1865 6 12345

If you do not have access to your Single Sign-On, you can use this form to contact the Service Desk