Nexus365: Teams live events

Warning: Teams Live Events retiring

Microsoft are retiring the Teams Live Events service on September 30, 2024. For further information, see the Microsoft lifecycle policy article.


Teams Live Events is designed to be used for large-scale information dissemination such as town hall meetings, departmental updates, broadcasting keynotes or online training at scale.

If the "live event" option is missing

You need an 'A3' Microsoft licence to use Teams Live events. You can check which licence you are on via this link to your Nexus365 Subscriptions:
or browse there manually via Nexus365 > your User Picture > View Account > Subscriptions.

If you need this service and find that you do not have the option, please contact the Service Desk using the help request form and ask to be moved across manually, with the subject line: Team live event licence.

Two important notes if you've asked to be moved across manually:

  1. Once your Subscriptions list the A3 licence, it can still take up to 24 hours to take effect
  2. In addition you must sign out of Teams and back in, in order for the 'live event' option to be restored

Team Live Capacity

Please be aware that there is a maximum limit of 50 Team Live events that can be run at the same time in the Nexus Tenancy. This is a temporary increase provided by Microsoft and this will revert back to the default limit of 15 concurrent Team Live events on October 1, 2020.  

We would recommend that you continue to use standard Teams meeting where possible and only use Live events if the audience numbers will exceed the 300 maximum participant limits for a Team Meeting.

Scheduling a Teams live event

Please see the following Microsoft Guidance for scheduling a Teams live event.  For further information on Team Live events, the event roles and who can attend a live event please see the getting started with Microsoft Teams live events guide.

Further information


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