Which WiFi network should I use?

Students

We recommend that you use eduroam unless your college advises use of a local WiFi service when in college accommodation.

Staff

We recommend that you use eduroam unless your department or college advises use of a local WiFi service. eduroam is particularly useful for academic staff as you will be able to connect automatically while visiting other UK and EU higher education institutions who also run eduroam.

Visitors

Visitors who are attending conferences or are in Oxford for academic purposes may be eligible for an OWL visitor account. You will need to contact the event organiser or the person you are visiting to check this and obtain login details.

Other visitors, including bed-and-breakfast guests and public visitors to exhibitions, can use Sky WiFi (The Cloud). Sky WiFi is only available in selected locations but provides free internet access for short periods if you are not eligible for any of our member networks.

Get support


Local IT support provide your first line of on-the-spot help

FIND MY LOCAL IT TEAM

 

Common requests and fault reports can be logged using self-service

   USE IT SELF-SERVICE      

   LOG A SUPPORT CALL     

VIEW MY SUPPORT CALLS  

 

The central Service Desk is available 24x7 on +44 1865 6 12345

 

If you do not have an SSO account you can use this form to contact the Service Desk