e-Science Grid certificate registration

Expand All

IT Services Service Desk is the RA (Registration Authority) for certificates issued by the UK Grid Support Centre for the University of Oxford users and other users supported by the University of Oxford as a Regional Centre (Oxford_OeSC).

The following steps are involved

Contact the CA (Certificate Authority) to submit a Certificate Request. The CA will record your request and notify you and your RA (Oxford_OeSC - contact is the Central IT Service Desk). If you make a mistake, re-submit the request correctly, then when you see the RA ask to have the first request deleted and the correct one approved.

Applicants need to visit an RA Operator in person.  Contact the Central IT Service Desk to make an appointment.  We do not proved a drop in service.  Personal identification is a requirement of the CA. Photo-ID must be brought with you. For Oxford University subscribers, the required Photo-ID is a current University Card, which will be checked against electronic records to verify its validity.

IT Services will retain a paper record of the Photo-ID, together with the Request Serial Number, and CN (Common Name) for the request as per CA rules.

It will be helpful if applicants bring with them a photocopy of their Photo-ID on a sheet of A4, with the other information included. If necessary, a copy of your card will be taken at IT Services but this will take longer.

The RA Operators are available by appointment only. Please contact the Service Desk or telephone 01865 (6) 12345 to arrange an appointment.

The RA Operator will approve your certificate request as soon as possible after your visit (for security, approval can only be done on dedicated machines in the staff-only area of IT Services).

The CA will then sign the certificate, normally within 24 hours. When this is done, you will receive email notification and instructions on obtaining the signed copy of the certificate.

Please read and follow the advice provided by the CA on renewing your Certificate and taking care of your Certificate.

See the Oxford e-Research Centre for general information about e-Science at Oxford, including how to register your certificate for use with specific projects.

Get support

Local IT support provide your first line of on-the-spot help



Common requests and fault reports can be logged using self-service





The central Service Desk is available 24x7 on +44 1865 6 12345


If you do not have an SSO account you can use this form to contact the Service Desk