If you take no action, email will continue to be delivered to your Nexus365 mailbox. Nexus365 will set an Out-of-Office message saying This account is scheduled for deletion. It is unlikely that your message will be read. If you return to the University, this message will be automatically removed.
You will not be aware of, or be able to read, new messages in your inbox.
If you do not have a replacement email service available, you can set an automatic out of office message to tell email senders that you cannot receive their messages. This could include details of alternative ways to contact you.
To set up an automatic reply, use the Automatic Replies functionality in Outlook Web App.
- Student leavers: you are able to set or change mail forwarding via self-registration within three months of card expiry.
- All other users: you will not be able to update your messages or date range after your card expiry date.
If your email is routed to a Nexus365 account and you wish to disable your email addresses promptly, please save any material you want to retain and then email the Service Desk to request immediate blocking of your account. Once this is done, any email to your University addresses will fail and the sender will know that you have not received it.
You are strongly advised to arrange a new external email facility well before your University Card expires (to allow time for sorting out any problems). Email forwarding from Nexus365 continues for two months after your account has been disabled. Note that forwarding only re-routes new incoming messages to your new address. Messages you have already received will not be processed.
To set forwarding on a Nexus365 mailbox, follow the instructions in the Nexus365 mailbox settings section of the self-registration page, and enter your new email address.
It is possible to combine the setting of a forwarding address with an Out of Office automatic reply to notify correspondents automatically that a new address should be used to contact you. In this case make sure that you specify yes to the [Save local copy] option on the self-registration page otherwise the automatic reply will not be triggered.
If you want to redirect or terminate your email and it is on a different service within the University, please check computing information published by the relevant department or college.
There are a number of email domains which are not handled by IT Services. These include:
Please contact your local IT Support Staff if your email is in one of these domains.