Computer Hardware Breakdown Service
The Computer Hardware Breakdown Service is provided by Equinox Maintenance Ltd and offers a very economically priced maintenance cover for a full range of out of warranty IT equipment, such as PCs, Apple Macs, iPads, printers and scanners. For a yearly fee the service includes parts and labour on a fix or replace basis. IT Services have negotiated preferential rates for University Institutions, Colleges and associated institutions.
Equinox also offer one-off repairs of IT equipment that is not covered by warranty or insurance. For iPhone, iPad and iPod repair visit their dedicated website www.ipod-surgery.co.uk. Otherwise follow the link above to get information about 'Other Services' from the Equinox service site.
Retired Service: Apple Hardware Service
This service was retired in January 2019. For repairs of Apple hardware, whether in or out of warranty, see the official Apple repair site.
General Advice on Handling Hardware Failures page provides tips and advice on what to do when your computer stops working and is not insured.