Orchard Managed Desktop service

Orchard is part of the Managed Desktops & Devices Service and provides a suite of management services for Apple devices running macOS and iOS. For macOS Orchard provides configuration of workstation authentication, printer configuration, laptop encryption, access to a range of applications software, operating system and software updates and more. Services Orchard can provide for iOS include automatic configuration with email/calendar/VPN settings etc., and restrictions or volume application/eBook distribution.

Orchard Help and Advice

Orchard users based in one of the following departments should contact their departmental IT Support staff.

  • Blavatnik School of Government
  • Computer Science
  • Institute of Social and Cultural Anthropology
  • Jenner Institute

All other Orchard users should contact the Service Desk in IT Services.

Get support


Local IT support provide your first line of on-the-spot help

FIND MY LOCAL IT TEAM

 

Common requests and fault reports can be logged using self-service

   USE IT SELF-SERVICE    

   LOG A SUPPORT CALL    

VIEW MY SUPPORT CALLS  

The central Service Desk is available 24x7 on +44 1865 6 12345

 

If you do not have an SSO account you can use this form to contact the Service Desk