Remote desktop service overview

Overview

The CONNECT Remote Desktop Service provides a fully managed and secure Windows desktop environment that you can access from any device, any where, any time. You can access your usual network drives (G:, H:, O: &c), a core suite of software, and can print to your home printer or to a work printer.

Your department needs to be signed up to use the service, and it costs £55/year to license each user.

Connecting

If you have already completed your first-time set up then connecting is extremely simple:

  1. Activate Oxford VPN - only if you are connecting from home / over wifi
  2. Login from Windows / OS X or from Android / iOS

First-time setup

Get support


Local IT support provide your first line of on-the-spot help

FIND MY LOCAL IT TEAM

 

Common requests and fault reports can be logged using self-service

   USE IT SELF-SERVICE      

   LOG A SUPPORT CALL     

VIEW MY SUPPORT CALLS  

 

The central Service Desk is available 24x7 on +44 1865 6 12345 (check central IT support arrangements over Christmas)

 

If you do not have an SSO account you can use this form to contact the Service Desk