IT Services shop

The online shop facility is also the method by which IT Services takes payment for services such as hardware repairs. Please note that due to licence agreement restrictions the IT Services Shop is only available from the Oxford University network. University members not directly connected to the University network need to use Virtual Private Networks (VPN) to connect to the University before visiting the shop.

Orders are normally processed during the hours of 9:00 am to 5:00 pm weekdays with the exception of Bank Holidays and the Christmas closure period.

Get support


Local IT support provide your first line of on-the-spot help

FIND MY LOCAL IT TEAM

 

Common requests and fault reports can be logged using self-service

   USE IT SELF-SERVICE    

   LOG A SUPPORT CALL    

VIEW MY SUPPORT CALLS  

The central Service Desk is available 24x7 on +44 1865 6 12345

 

If you do not have an SSO account you can use this form to contact the Service Desk