Support for accessibility and disability

Anyone who uses IT can benefit from features that make it easier to use. Staff and students can access a variety of local and central advisors to help identify needs and solutions. Assistive technology including hardware and software is available to everyone. We can all follow simple guidance to help IT easier for other people to use too.

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The following University sites provide information about IT and assistive technology for students and staff as part of an overall remit around accessibility and disability:

Further advice may be available from department and college contacts such as your department administrator, head of administration & finance, HR team, office manager, academic / college / student office, or your local IT team.

Central services that offer advice in this area include the Disability Advisory Service, Student Welfare and Support Services, Safety Office (including display screen equipment), and the Occupational Health Service.

Third party sites providing accessibility information that might be of interest to students and staff include:

Features supported by default

Our managed staff desktop includes a wide range of accessibility features that are built into the Microsoft Windows 10 operating system.

Software

A wide range of assistive software applications can be supported on our managed staff desktop. You can access web-based applications directly. For applications that need to be installed before use you will need to submit a purchase request (if a license is required) or software installation request (no license required).

Applications that we have installed and appear to work without any problems include:

  • Dragon Naturally Speaking

Hardware

Our recommended desktop and laptop PCs support a wide range of accessories that can make them easier to work with. This can include:

  • Different sizes of screen
  • Screen filters
  • Screen mounts and stands
  • Mouse alternatives including touchpads, joysticks, rollers
  • Keyboards in different shapes, sizes or layouts and with high visibility lettering
  • Headsets, speakers and microphones
  • Webcams
  • Touchscreen, stylus or graphics tablet

We always recommend getting advice first. Once you have agreed something to try, you can place a purchase request through our IT equipment purchasing form (or IT Services purchasing form).

Further guidance

We recommend that staff with a particular concern or requirement seek advice from their department, college or a specialist service in the first instance (see where to get advice). This helps to identify contributory and non-IT factors that may be important in a long-term solution.

Based on the advice provided, we will be happy to help identify suitable software or hardware options.

General advice on assistive software and a list of recommended applications is available from the following sites:

Links to applicable legislation and standards:

Compliance with WCAG 2.1 AA can be assessed using tools such as WAVE (free, one page at a time) and Silktide (used on UAS sites, fully automated).

Guidance on digital accessibility as a whole, and how to write accessible documents:

Related links


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The Central IT Service Desk is available 24x7 on +44 1865 6 12345

If you do not have access to your Single Sign-On, you can use this form to contact the Service Desk