Chorus Help

There will be a period of disruption to the University phone system (Chorus) between 5am and 8am on Monday 25, Tuesday 26 and Wednesday 27 April, while we integrate the system with Teams to allow Telephony over Teams for some users.  Details can be found on the Chorus phone system upgrade project page.

 

Each number will be disrupted for a few minutes while it moves, but we cannot pinpoint in that period when any particular number will move. Any calls in progress when the move happens will drop and you will not be able to initiate or receive any new calls during this brief period.

The schedule for each batch of numbers is as follows:

61xxxx – Monday 25 April

27xxxx – Tuesday 26 April

All other numbers – Wednesday 27 April

 

Please contact your local IT support if this will cause a particular issue to you.

Get support


Local IT support provides your first line of on-the-spot help

FIND MY LOCAL IT TEAM

 

Common requests and fault reports can be logged using self-service

   USE IT SELF SERVICE      

   LOG A SUPPORT CALL     

VIEW MY SUPPORT CALLS  

 

The Central IT Service Desk is available 24x7 on +44 1865 6 12345

If you do not have access to your Single Sign-On, you can use this form to contact the Service Desk