Outlook
A shared mailbox can be added as an account or mapped to your existing one, though it should not be added in multiple ways.
Mapped
Smaller mailboxes can be mapped automatically, or manually:
- In Outlook, select File > Account Settings > Account Settings...
- Highlight your email address.
- Select Change... > More Settings
- Select the Advanced tab > Add...
- Provide the mailbox email address, then OK
Account
Mailboxes that are large or have many folders should be added as accounts:
- In Outlook, select File > Account Settings > Account Settings... > New...
- Provide the mailbox email address and name if requested. Do not provide any password details or select the manual or advanced setup options.
- If necessary, choose the provider to be Office365
- When prompted for credentials, select your account or provide your Oxford username in the format abcd1234@ox.ac.uk and your SSO password.
- Provide any necessary confirmations, then restart Outlook.
Outlook
In Outlook for Mac:
- Select Tools > Accounts
- Select the account that has access to the shared mailbox
- Select Delegation and Sharing
- Select the Shared With Me tab
- Select + to add a shared or delegated mailbox
- Provide the name or email address of the mailbox, then Add
Outlook
The Outlook app is available from the Google Play store
- Open the Outlook app
- Select the top left Outlook icon
- Select the envelope plus icon
- Select Add a shared mailbox
- Type the email address of the mailbox to open
Outlook
The Outlook app is available from the Apple Store
- Open the Outlook app
- Select the top left Outlook icon
- Select the envelope plus icon
- Select Add a shared mailbox
- Type the email address of the mailbox to open
Outlook (browser based)
The mailbox can be accessed directly or from a folder in your normal view.
Direct access
Type https://outlook.office.com/email@unit.ox.ac.uk into your web browser's address field (substituting the correct email address).
Or
- Log in to Outlook on the web using your Oxford username in the format abcd1234@ox.ac.uk and SSO password
- Select your picture or initials in the upper-right corner
- Select Open another mailbox
- Type the name or email address of the mailbox to open
- Select the mailbox, then Open
Folder
Add a folder to your normal view:
- Log in to Outlook on the web using your Oxford username in the format abcd1234@ox.ac.uk and SSO password
- In the column containing mailbox folders, right click on Folders
- Select Add shared folder
- Type the name or email address of the mailbox to add
- Select the mailbox, then Add