The service charge for Chorus consist of two main parts:
- An annual charge (line rental) for owning a number (linked to a system license behind it), and
- A £4.50 flat rate call charge bundle per line, subject to a fair use policy, (further details below).
To find out about running reports on call usage, please see the call reporting page.
In addition: if the number is an analogue connection then a £75 p.a. fee is added to the standard charge, and if the number is designated ‘critical’, which means it receives a four hour fix, then a further £25 p.a. fee is charged.
| Financial year | 2018/2019 | 2019/2020 | 2020/2021 | 2021/2022 | 2022/2023 | 2023/2024 |
|---|---|---|---|---|---|---|
| Line rental | £54 per line | £56 per line | £56 per line | £56 per line | £61 per line | £63 per line |
| Call charge bundle | £4.50 per line | £4.50 per line | £4.50 per line | £4.50 per line | £4.50 per line | £4.50 per line |
| Analogue line rental | £129 (£54+£75) | £131(£56+£75) | £131(£56+£75) | £131(£56+£75) | £136 (£61+£75) | £138 (£63+£75) |
| Critical line rental | £154 (£54 +£100) | £156 (£56 +£100) | £56 | £56 | £61 | £63 |
The standard line rental has increased by £2.00 due to a reduction in the mix of line types but the call charge rate has been maintained at the current rate of GBP 4.50.
The critical line rental has been decreased so as not to discourage these lines when they are required.
