This is a new website
We have compiled quick help guides for many of the IT services that are accessible away from the University.
Full instructions for enabling remote working are available on our Work remotely web page. This includes using your Single Sign-On, using a Virtual Private Network and how to set up a remote desktop (for staff with a Managed Staff Desktop (CONNECT)). We have added general Broadband and WiFi Advice for home working.
The IT Learning Centre have put together a series of videos and other resources to help you get started with online working. They cover Nexus365, Teams, Being Productive and more.
Local IT Officers contact information can be found:
ITSS Suppliers Updates:
Local IT support provide your first line of on-the-spot help
FIND MY LOCAL IT TEAM
Common requests and fault reports can be logged using self-service
USE IT SELF-SERVICE
LOG A SUPPORT CALL
VIEW MY SUPPORT CALLS
The central Service Desk is available 24x7 on +44 1865 6 12345
If you do not have an SSO account you can use this form to contact the Service Desk