Managed PC Supported Models | IT Help

Recommended models

Staff desktop

Dell OptiPlex 7020 SFF Plus

Our recommended staff desktop is a business-grade PC that's fast, robust, and small enough to fit under / beside your display. Specification upgrades are available for staff working with virtualised or computationally intensive workloads.

You will need to have an existing monitor, keyboard and mouse - or can add these to your order for new workstations.

Staff laptop

Dell Latitude 5350

Our recommended PC laptop is a mid-size notebook offering a good balance between screen size (13.3") and weight (1.2kg). Where this is your main device we recommend using it with a dock / port expander and external display.

Shared PC / hot desk / library reader workstation

Dell OptiPlex 7420 AIO Plus

Our recommended all-in-one device incorporates a full specification PC into a 23.8" display to provide a compact workstation. You just plug in power, network, keyboard and mouse. This is our standard model for library reader workstations, and can be used as a shared / hot desk PC as well.

Display screen

Dell Professional Series P2723DE

We recommend that all PC configurations use a single, large, high resolution display. This provides similar usable work space to two smaller displays, but with significantly lower environmental impact, lower cost, and taking up less desk space. The Dell P2723DE offers a 27" screen with high resolution (QHD @ 2560x1440), and is ideal for staff workstations.

All supported models

Optiplex 7020 SFF Plus (recommended for most users)

Dell Optiplex SFF (2024)

Eco:	117 kgCO2e/yr^*
Cost:
Display:	Not included
Processor:	Intel i5-14500
Memory:	16GB DDR5
Storage:	256GB SSD
Standard accessories:	None

This is the primary desktop model we use. You will need to have or purchase a monitor (we recommend the P2723DE), keyboard and mouse. The Small Form Factor (SFF) case is designed to sit underneath your monitor, but this model is also available in the larger tower format if you need additional internal space and a micro format to fit smaller spaces.

View Optiplex 7020 SFF Plus manufacturer specification

Specification upgrades are available on request.

Optiplex 7020 Tower Plus

Dell OptiPlex Tower (2024)

Eco:	117 kgCO2e/yr^*
Cost:
Display:	Not included
Processor:	Intel i5-14500
Memory:	16GB DDR5
Storage:	256GB SSD
Standard accessories:	None

This is the larger tower format of our preferred desktop model, ideal if you need to add further drives or expansion cards. You will need to have or purchase a monitor (we recommend the P2723DE), keyboard and mouse.

View Optiplex 7020 Tower Plus manufacturer specification

Specification upgrades are available on request.

Optiplex 7020 Micro Plus

Dell Optiplex Micro series

Eco:	96 kgCO2e/yr^*
Cost:
Display:	Not included
Processor:	Intel Core i5-i14500
Memory:	16GB DDR5
Storage:	256GB SSD

View Optiplex 7020 Micro Plus manufacturer specification

Specification upgrades are available on request.

Latitude 5350 (recommended for most users)

Dell Latitude 13" 5000-series notebook

Eco:	95 kgCO2e/yr^*
Cost:
Display:	13.3" FHD 1920x1080
Weight:	1.2 kg
Processor:	Intel Core Ultra 5 135U
Memory:	16GB LPDDR5x
Storage:	256GB SSD
Standard accessories:	Portable charger

This is a mid-size notebook offering a good balance between screen size and weight. Where this is your main device we recommend using it with a dock / port expander and external display.

View Latitude 5350 manufacturer specification

Specification upgrades are available on request.

Latitude 5550

Dell Latitude 15" 5000-series notebook

Eco:	100 kgCO2e/yr^*
Cost:
Display:	15.6" FHD 1920x1080
Weight:	1.6 kg
Processor:	Intel Core Ultra 5 135U
Memory:	16GB DDR5
Storage:	256GB SSD
Standard accessories:	Portable charger

This is a largest notebook we offer, with a 15.6" display. Where this is your main device we recommend using it with a dock / port expander and external display.

View Latitude 5550 manufacturer specification

Specification upgrades are available on request.

Latitude 7350

Dell Latitude 13" 7000-series notebook

Eco:	96 kgCO2e/yr^*
Cost:
Display:	13.3" FHD+ 1920x1200
Weight:	1.2 kg
Processor:	Intel Core Ultra 5 135U
Memory:	16GB LPDDR5x
Storage:	256GB SSD
Standard accessories:	Portable charger.

This is our lightest notebook and ideal for mobile working. Where this is your main device we recommend using it with a dock / port expander and external display.

View Latitude 7350 manufacturer specification

Specification upgrades are available on request.

Latitude 7450

Dell Latitude 7000-series 14" notebook

Eco:	96 kgCO2e/yr^*
Cost:
Display:	14" FHD+ 1920x1200
Weight:	1.2 kg
Processor:	Intel Core Ultra 5 1235U
Memory:	16GB LPDDR5x
Storage:	256GB SSD
Standard accessories:	Portable charger.

This is a mid-size notebook offering a balance between screen size and weight. Where this is your main device we recommend using it with a dock / port expander and external display.

View Latitude 7450 manufacturer specification

Specification upgrades are available on request.

Latitude 5350 2-in-1 Convertible

Dell Latitude 13" 5000-series 2-in-1

Eco:	95 kgCO2e/yr^*
Cost:
Display:	13.3" FHD 1920x1280 touch
Weight:	1.35 kg
Processor:	Intel Core Ultra 5 134U
Memory:	16GB LPDDR5x
Storage:	256GB SSD
Standard accessories:	Keyboard, portable charger.

This is a mid-size notebook/tablet offering a balance between screen size and weight. Where this is your main device we recommend using it with a dock / port expander and external display. The Active Pen (PN5512W, available separately) enables handwriting and graphics input.

View Latitude 5350 2-in-1 Convertible manufacturer specification

Specification upgrades are available on request.

Latitude 7350 Detachable

Dell Latitude 13" 7000-series notebook

Eco:	101 kgCO2e/yr^*
Cost:
Display:	13" FHD 1920x1080 touch
Weight:	1.4 kg
Processor:	Intel Core Ultra 5 134U
Memory:	16GB LPDDR5x
Storage:	256GB SSD
Standard accessories:	Keyboard, portable charger.

This is a mid-size notebook offering a balance between screen size and weight. Where this is your main device we recommend using it with a dock / port expander and external display. The Active Pen (PN5512W, available separately) enables handwriting and graphics input.

View Latitude 7350 Detachable manufacturer specification

Specification upgrades are available on request.

Optiplex 7420 AIO Plus (recommended for most users)

Dell Optiplex 7000-series all-in-one desktop

Eco:	139 kgCO2e/yr^*
Cost:
Display:	23.8" FHD 1920x1080
Processor:	Intel i5-14500
Memory:	16GB DDR5
Storage:	256GB SSD
Standard accessories:	This AIO system includes a 23.8" display with built-in IR camera, speakers, keyboard and mouse.

The Optiplex AIO combines a 23.8" monitor and PC into a single device. These are great where space is a premium.

View Optiplex 7420 AIO Plus manufacturer specification

Specification upgrades are available on request.

P2723DE Professional Monitor (recommended for most users)

Dell P2723DE display

Eco:	79 kgCO2e/yr^*
Cost:
Display size:	27" QHD (2560x1440)
Weight:	7.34 kg

P2425H Professional Monitor

Dell Professional-series monitor

Eco:	21 kgCO2e/yr^*
Cost:
Display size:	24" FHD 1920x1080
Weight:	5.57 kg

This is a budget-friendly display suitable for compact spaces or lighter use. It is smaller and lower resolution that our recommended model.

View P2425H Professional Monitor manufacturer specification

P2425HE Professional Monitor

Dell Professional-series monitor

Eco:	24 kgCO2e/yr^*
Cost:
Display size:	24" FHD 1920x1080
Weight:	5.57 kg

A 24" FHD display with built-in USB-C hub. The HE series can be used in a daisy-chain configuration to support additional displays.

View P2425HE Professional Monitor manufacturer specification

P2723QE Professional Monitor

Dell Professional-series 27" monitor

Eco:	90 kgCO2e/yr^*
Cost:
Display size:	27" 4K 3840x2160
Weight:	6.88 kg

A high-resolution 27" screen suitable for use in graphics-intensive roles. The QE series can be used in a daisy-chain configuration to support additional displays.

View P2723QE Professional Monitor manufacturer specification

P2725H Professional Monitor

Dell Professional-series 27" monitor

Eco:	27 kgCO2e/yr^*
Cost:
Display size:	27" FHD 1920x1080
Weight:	6.77 kg

A budget version of our recommended screen. Although this is a physically larger display it has the same lower resolution as its 24" counterpart, and does not support connecting multiple monitors in a daisy-chain.

View P2725H Professional Monitor manufacturer specification

P2725HE Professional Monitor

Dell Professional-series 27" monitor

Eco:	29 kgCO2e/yr^*
Cost:
Display size:	27" FHD 1920x1080
Weight:	6.81 kg

A larger version of the P2422HE with USB-C hub. The HE series can be used in a daisy-chain configuration to support additional displays.

View P2725HE Professional Monitor manufacturer specification

U2723QE 4K Professional Monitor

Dell Professional-series 27" monitor

Eco:	102 kgCO2e/yr^*
Cost:
Display size:	27" 4K (3840x2160)
Weight:	6.27 kg

A variation of our recommended model, sporting USB-C hub and the ability to daisy-chain multiple displays.

View U2723QE 4K Professional Monitor manufacturer specification

U2724D QHD Ultrasharp Monitor

Dell UltraSharp-series deep DisplayPort monitor

Eco:	78 kgCO2e/yr^*
Cost:
Display size:	27" QHD 2560x1440
Weight:	6.19 kg

From 2023 we are recommending a 27" QHD monitor as the standard display. It offers a larger display and significantly higher resolution, making it suitable to replace older dual-screen displays and a great option for use with a laptop in hybrid / hot desk scenarios.

View U2724D QHD Ultrasharp Monitor manufacturer specification

U2724DE QHD Ultrasharp Monitor

Dell UltraSharp-series deep DisplayPort monitor

Eco:	83 kgCO2e/yr^*
Cost:
Display size:	27" QHD 2560x1440
Weight:	6.19 kg

From 2023 we are recommending a 27" QHD monitor as the standard display. It offers a larger display and significantly higher resolution, making it suitable to replace older dual-screen displays and a great option for use with a laptop in hybrid / hot desk scenarios.

View U2724DE QHD Ultrasharp Monitor manufacturer specification

U3423WE Ultrasharp Monitor

Dell UltraSharp-series curved ultrawide monitor

Eco:	97 kgCO2e/yr^*
Cost:
Display size:	34" WQHD 3440x1440
Weight:	15.3 kg

An ultra-premium curved USB-C display with one of the highest resolutions available in standard configurations.

View U3423WE Ultrasharp Monitor manufacturer specification

Upgrades and accessories

Specification upgrades

Specification upgrades are available for our standard configuration PCs at an additional cost. Please choose from the list below or ask for advice and options when you order:

CPU upgrade to Intel Core i7 (desktops) or Intel Core Ultra 7 (notebooks)
RAM upgrade to 32GB (desktops and notebooks) or 64GB (desktops only)
Storage upgrade to 512GB or 1TB (desktops and notebooks)

Keyboards and mice

Managed desktops are supplied with a business-grade wired keyboard and mouse, and a wireless alternative is available. Product information for these models is available online:

Dell KB216 wired keyboard
Dell MS116 wired mouse (only compatible with laptop models with USB 3 Type-C ports)
Dell KM5221W (UK) wireless keyboard and mouse (bundle includes keyboard, mouse and USB 3 Type-C dongle)

Headsets, webcams and microphones

USB headsets and webcams from reputable brands such as Microsoft, Logitech and Jabra generally work well. Plug-and-play support means that these will setup automatically within a few minutes after plugging in and be ready for use in MS Teams, Chorus desktop, and other applications.

Bluetooth headsets can also be used on managed laptops.

Devices that are known or expected to work well with managed PCs:

Premium headset: Jabra headsets supported for use with Chorus
Standard headset: JLC Motion Stereo headset
Premium webcam: Logitech C920
Standard webcam: we have not tested current devices in this category, but the Logitech C270 or JLC 1080p Webcam should be suitable

Laptop accessories

We recommend connecting to an external display and a full dock if you use a notebook / laptop as your main PC.

Full laptop dock: Dell WD19S Dock (charging, mini-DisplayPort x2, HDMI, USB-C x2, USB-A x3, Ethernet, speaker-out, headset socket, requires USB 3 Type-C port)
Portable adapter for laptops: Dell DA305 Mobile Adapter (as DA200 plus DisplayPort, USB-C and higher speeds)
Power bank: Dell PW7015L Power Bank Plus Companion (65Wh, equivalent to a full recharge on most laptops). Check compatibility with your laptop model before ordering
Stylus / pen: Dell PN5512W Active Pen (only suitable for use with 2-in-1 / hybrid devices - will not work on standard laptops with a touchscreen upgrade)
Laptop stand / riser: Kensington Easy Riser Go laptop cooling stand

If you require Thunderbolt connectivity please contact us to confirm requirements and hardware compatibility.

Printers and scanners

Most printing can be sent to a multi-function device provided by your department or facilities team. MFDs can generally print up to A3, duplex, monochrome or colour, and many include collate and staple options. Paper and toner are purchased directly by departments.

We can order any additional HP LaserJet printers and associated maintenance kits on your behalf.

For general help with printing from a managed staff desktop please see our printing guide.

Most scanning can be done on the multi-function devices available in departments. These generally take up to A3 sheets and include auto-feed for multi-page loose leaf documents. Scanned documents can be emailed directly to you in PDF format.

A flatbed scanner may be required for specialist scanning:

Premium: HP ScanJet Pro 3500 f1 flatbed scanner
Standard: HP ScanJet Pro 2500 f1 flatbed scanner

Speakers and soundbars

Most speakers connecting with via USB or 3.5mm jack will setup automatically when plugged in.

Dell soundbars are also available. These attach to most monitors, use the built-in power supply, and include a microphone and call control buttons for use with MS Teams and other online meeting apps.

Suggested options:

Dell Slim Conferencing Soundbar SB522A (attaches to our standard monitors, great for use in a private office or meeting room)
Trust Tytan 2.0 speakers (low cost, good for speech replay)
Logitech Z333 2.1 speaker system (better sound quality for music)

Optional services

Accidental damage protection

Dell accidental damage protection can be arranged for any new purchases, to run alongside the warranty. There is a charge for each year of cover, and the full period must be included in the initial purchase. This costs around £40/yr - please ask us to
quote for this in your purchase request.

Anti-theft tracking

Devices that are at higher risk of theft, such as laptops used in public areas, can be equipped with a tracking solution to enable data loss prevention, equipment recovery, and prosecution. There is a charge for each year of cover, and the full period
must be included in the initial purchase. This costs around £40/yr - please ask us to quote for this in your purchase request.