Most users at the University of Oxford access the internet via the eduroam Wi-Fi service. This shows you how to connect to eduroam Wi-Fi. You can also connect to the OWL Wi-Fi service.
Simple Wi-Fi Set Up Instructions
The simplest way to connect to eduroam Wi-Fi is to download the eduroam CAT (Configuration Assistance Tool). This ensures a standardised set up and assurance that the configuration will work most effectively.
If you are on the University campus you can temporarily connect to the OWL Wi-Fi network without a password to set up your Remote Access Account and download the eduroam CAT tool described in the steps below.
To do this:
- Set up a Remote Access Account. You can set this up at: https://register.it.ox.ac.uk/self/index. Your remote access account is different from your Single Sign-On (SSO) account.
- There are two options for accessing the CAT tool:
- On mobile devices, visit the app store and download the eduroamCAT app
- Alternatively on laptops go to https://cat.eduroam.org.
- Click eduroam user: download your eduroam installer and then select University of Oxford.(this may look a little different on the mobile app)
- If you have an Android device, click Android, otherwise click All other systems.
- Click the Download your eduroam installer button for you system (you may need to click All platforms if you do not see the right one listed)
- Run the installer. When prompted enter your Remote Access username and password. Your username is in the following example format: abcd1234@OX.AC.UK - enter the OX.AC.UK part of your username in uppercase as some devices will not connect to eduroam if this is lowercase.
See more detailed instructions on how to download and install eduroam CAT.
Manual Set Up Instructions
If you are having problems with the eduroam CAT see the manual set up instructions for major operating systems and mobile devices.
Visiting other Institutions and Visitors to Oxford
Oxford users visiting other institutions
Once you have set up your eduroam access in Oxford you should be able to connect at other participating institutions. The eduroam website has a list of participating institutions.
Oxford eduroam uses the IT Services Remote Access account username followed by '@OX.AC.UK' (e.g. abcd1234@OX.AC.UK) and the corresponding password. Although @OX.AC.UK can generally be lower or upper case within the University, there are device types where only upper case will work.
Note: You should ensure that your eduroam setup is working correctly in Oxford before visiting other institutions.
Visitors to Oxford
If you are a visitor from an institution which uses eduroam Wi-Fi, you should be able to connect to eduroam Wi-Fi at the University of Oxford using your home credentials. If you have any technical issues connecting to eduroam you should contact your IT support at your home institution for assistance.
Oxford eduroam operates a compliant service per the eduroam UK technical specification.
If you are an education related visitor (without eduroam access) or are 'sponsored' by a College or Department you are visiting, you might be able to connect via the OWL Visitor Wi-Fi access. Please talk to your host College or Department for further details.
Further Information and Help
- If you are having problems connecting you might need to remove the wireless network and reconnect. This might be necessary, for example, if you have changed your remote access password or previously set up an eduroam connection.
- If you are having problems with the eduroam CAT see the manual set up instructions for major operating systems/mobile devices.
- Troubleshooting and generic details to help set up any client.
- Firewall restrictions - a small number of outbound ports are blocked. See the ACL blocks page for the current list.
- Contact email@example.com
- eduroam website
You must read and abide by the:
In particular please be aware that for operational and legal reasons the University will log all traffic. In some instances or locations, it will restrict or throttle traffic that is, either actually or potentially, interfering with the service provided to users either locally or generally.