Line managers need to ensure that the request is submitted a minimum of one working week before the start date. You will not be able to complete this request without a University Card having been issued.
All staff user accounts run without full local administrative rights, i.e. as standard users.
In order for the new member of staff to access some central services, including email, a valid University Card is required.
Once you receive a notification confirming the account has been created please contact the Service Desk quoting the Service Request number for the account details.
If you require access to a restricted folder please complete the folder request form. This link takes you to the OSM service management tool and you will be prompted to log in using your SSO username and password.
Your will be asked to provide an email address for someone able to authorise your request.
Only once your request has been authorised will access be granted.
Use this form for any access requirements including drive access within CONNECT file stores.
Please refer to standard list of applications available on CONNECT. These applications are either already installed on your computer or are available to install from the Oxford Applications Installer menu which can be found in your Start menu > All Programs.
If you require local administrator rights on your computer please use CONNECT Administrator Rights form. This link takes you to the OSM service management tool and you will be prompted to log in using your Oxford username and SSO password.
During the process of requesting admin rights we will contact your line manager to confirm they support your application.
Please do not use this for standard requests listed on this page.
For changes and additions, such as configuration updates/changes and new peripherals, to the Managed Desktop Service (including Bodleian Reader Workstations and Kiosk Machines) please use the RFC change request.
Please ensure you have approval of your Head of Department before completing this form.