An initial set of people are moving from Chorus to Telephony over Teams in May/June 2022 as part of the Chorus upgrade project, because Telephony over Teams replaces the features they will no longer have in Chorus (Softphone, OSMO mobile phone app and the web portal to set their preferred device) following the upgrade.
You don’t need a physical desk phone to make calls on Teams, but, if you would prefer one, you can purchase handsets for Teams and there is a list of recommended devices on the Telephony over Teams supported devices page. Please note that these are not provided by IT Services.
If you want to switch from Chorus to Telephony over Teams (and are not included in the group of people moving in May/June 2022), please contact your local IT support. Likewise, if you are on Telephony over Teams and decide you want to move back to Chorus and be able to use your desk phone again, then please contact your local IT support.