The project will be moving users over to Telephony over Teams in June 2022.
Telephony over Teams is charged in the same way as Chorus telephony, so if a unit wishes to give a number to a student or postgrad, they can do so out of their spare numbers.The cost to the unit is the same, regardless of Teams or Chorus, staff or student.
No, the project is only moving people to Telephony over Teams who have been identified as either using a Softphone, the smartphone client (OSMO), or who use the web client to forward calls as a preferred device. These people, and their local IT support, have been contacted and have confirmed that they want to move across to Telephony over Teams.
We are currently working with local IT officers (ITSS) and telephone co-ordinators to identify the people in their college/PPH/department or other area who are likely to want a Telephony over Teams licence, and will ask them to confirm directly with those people plans for their telephony set up.
Yes. The remaining phones, including non-person phones, such as lifts, lodges, meeting rooms and critical and analogue lines still need a system to run on.
This project focuses only on moving people to Telephony on Teams. Non-person extensions and shared space phones will remain on Chorus, although we are looking into how Common Area Phones might work on Telephony over Teams.
Yes, they have been added to Phoneman as of 1st March 2022. Please liaise with your telephone co-ordinator if you need access to Phoneman.
The project team are investigating this with suppliers. However, any buy-back is not likely to be in the current project / before August 2023.
We would suggest keeping a stock of handsets locally for use if users wish to move back to Chorus and for breakages.
The cost model will not change until 2023/24 as the project will pick up costs. Any changes for 2023/24 will be communicated early in 2023.
Voicemail for existing Chorus users will not be changing although how you access may change. You will no longer be able to use the web portal to view and listen to voicemail, but you can use this separate voicemail interface (requires VPN). You will carry on receiving an email with voicemail as an audio attachment.
For those moving to telephony over Teams, you will have a new Teams-based voicemail.
New starters are not eligible for Telephony over Teams at this stage, but please email chorusupgrade@it.ox.ac.uk if they're covering for someone who was eligible who has had to go on leave.
We only have a limited number of Telephony over Teams licenses at this stage, but we hope in the longer term, over the next few years, to move more people from Chorus to Telephony over Teams
Yes:
- Go to https://web.chorus.ox.ac.uk/tweb/portal/req?loadOpenScape
- Click on Contacts
- Click on the little pencil above contacts
- Choose Export and MS Outlook English - it exports as a text file
Users will not be moved automatically. The Project Team will confirm with the department or college which individuals will move prior to migration.
Yes, if someone needs to make external phone calls using their University number whilst working from home, then they will need to move to Telephony over Teams
Please contact the project team to discuss this chorusupgrade@it.ox.ac.uk