Getting started: Microsoft Teams

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To log in to Nexus365, use your Oxford username (in the format of abcd1234@OX.AC.UK) and your Single Sign-On password.

For easy access you can download the Teams app. Open Teams and click the ‘Get app’ button in the left-hand menu. You’ll need to check with your local IT Support Staff to confirm that you can download and install the application onto your desktop.

You can also download the desktop and mobile apps from the Microsoft website.

Members of staff can Request a New Team by completing the online form in our self service portal (SSO required).

In order to support remote teaching and learning during the 20/21 academic year we have temporarily enbled the use of dial in numbers for staff involved in teaching and learning, this can be enabled on request. This request will be actioned immediately, future Teams meeting invitations sent out by the requestor will include a freephone dial in number as well as the usual 'Join Teams Meeting' link.

Teams offers a chat facility that allows individual to chat with others on a one-to-one basis or to a group of people without being a member of a Team. There are many different things that you can do in a chat from simply conversing using instance message, to sharing screens, working on documents or starting voice and video calls from within the chat itself.

See Chat in Microsoft Teams.

You can use Teams meetings to conduct remote meetings using the audio, video, and sharing capabilities of Teams. This is a great way to come together with your colleagues both inside and outside of the University. Read our Top Tips on Running Webinars in Teams.

You can present, share screens and collaboratively work on files within a Team meeting. You can take joint meeting notes and have a persistence text chat throughout the meeting.

External guests can join a Teams meeting directly though a browser after receiving the meeting invite link via email. Guests can join from any device through a browser and do not need a Nexus Account to do so.

See guidance for Arranging a Meeting in Teams.

To add custom background in Teams please see our How to add custom backgrounds in Teams guide.

We do not recommend creating a new Team site to manage remote committees. Remote committee meetings should make use of existing Nexus SharePoint committee sites and Teams online meeting functionality.

See guidance for Running Remote Committee Meetings

A Team can be created to allow a group of people to get together to collaborate on a short-term project, or it can be used as an ongoing Teams workspace for a Team, Department or working group.

Teams are made up of channels allowing conversations and collaboration with other teammates. Each channel can be dedicated to a specific topic, department, or project. Team members can have chat conversations, store files, work collaboratively and comment on documents and initiate video or audio meetings from within the Team.

See Working in a Team and Channel.

If you do want to work within a Team, you will need to put in a service request with your local IT Support Staff or the Service Desk to get one set up.

Within a Teams meeting you have the option to add live captions, record or produce a transcript of your recorded meeting. For more information please see Record a Meeting in Teams and Teams: Captions and Transcripts

Teams Live Events is a feature within Microsoft Teams that enables Oxford University staff to schedule, produce and broadcast meetings to a large online audience up to 10,000 and is supported by the Educational Media team and their support documentation.

It is especially useful if you are presenting to an audience outside of the University as attendees can watch via a web URL link and don’t have to log in.  Teams Live Events is designed to be used for large-scale information dissemination such as town hall meetings, departmental updates, broadcasting keynotes or online training at scale. It is an extension of Teams Meetings and uses all the familiar tools and layout of a normal Teams meeting but with the ability to control the presentation of the meeting more and, importantly, go past the current 350 attendee limit.

Unlike regular Teams meetings, Teams Live meetings are not designed to be a chat-based collaborative events but instead one-to-many communications where the hosts/producers are guiding the presenter-led interactions. Attendees join via a shared URL link and can only view the content the hosts decide to make live. Attendees cannot be seen or heard by the presenters, but can participate in discussions using a moderated Q&A chat function.

There is information on what is the difference between Microsoft Teams and Nexus 365 Groups, as well as Teams and Groups: Security guidelines which highlights your responsibilities, privacy and legal requirements.

For owners of a Microsoft Team there is guidance to provide help with the management of the Nexus365 Team with a focus on Team security at Teams: Owners Guide.

If your name in Teams is not the name that you are known by, then you can request a change to your display name::

Submit an Email Address Name Change request:

Specify that you want to Change the Account Display Name, and enter your preferred name. For example: Jo Smith instead of Josephine Smith

For the fastest response, please enter your new display name to match or to clearly reflect your name as it appears in your email address. We may need to contact you to discuss any other variations.

NDI (Network Device Interface) technology allows you to broadcast the audio and video streams from a Teams meeting to your local network. You can then use the unique video and audio steams with you own video production software or NDI compatible hardware.

Please see the following guidance for broadcasting audio and video from Teams using NDI technology.  

Get support

Local IT support provide your first line of on-the-spot help



Common requests and fault reports can be logged using self-service





The central Service Desk is available 24x7 on +44 1865 6 12345


If you do not have an SSO account you can use this form to contact the Service Desk