Teams: Getting started

Expand All

  • Log in to your Nexus365 account and click the Teams icon on your Nexus365 app launcher (the waffle) or
  • Log in directly via

For easy access you can download the Teams app. Open Teams and click the ‘Get app’ button in the left-hand menu. You’ll need to check with your local IT Support Staff to confirm that you can download and install the application onto your desktop.

You can also download the desktop and mobile apps from the Microsoft website.

Members of staff can Request a New Team by completing the online form in our self service portal (SSO required).

In order to support remote teaching and learning during Trinity Term 19/20 we have temporarily enbled the use of dial in numbers for staff involved in teaching and learning, this can be enabled on request. This request will be actioned immediately, future Teams meeting invitations sent out by the requestor will include a freephone dial in number as well as the usual 'Join Teams Meeting' link.

Teams offers a chat facility that allows individual to chat with others on a one-to-one basis or to a group of people without being a member of a Team. There are many different things that you can do in a chat from simply conversing using instance message, to sharing screens, working on documents or starting voice and video calls from within the chat itself.

See Chat in Microsoft Teams.

You can use Teams meetings to conduct remote meetings using the audio, video, and sharing capabilities of Teams. This is a great way to come together with your colleagues both inside and outside of the University. Read our Top Tips on Running Webinars in Teams.

You can present, share screens and collaboratively work on files within a Team meeting. You can take joint meeting notes and have a persistence text chat throughout the meeting.

External guests can join a Teams meeting directly though a browser after receiving the meeting invite link via email. Guests can join from any device through a browser and do not need a Nexus Account to do so.

See guidance for Arranging a Meeting in Teams.

To add custom background in Teams please see our How to add custom backgrounds in Teams guide.

We do not recommend creating a new Team site to manage remote committees. Remote committee meetings should make use of existing Nexus SharePoint committee sites and Teams online meeting functionality.

See guidance for Running Remote Committee Meetings

A Team can be created to allow a group of people to get together to collaborate on a short-term project, or it can be used as an ongoing Teams workspace for a Team, Department or working group.

Teams are made up of channels allowing conversations and collaboration with other teammates. Each channel can be dedicated to a specific topic, department, or project. Team members can have chat conversations, store files, work collaboratively and comment on documents and initiate video or audio meetings from within the Team.

See Working in a Team and Channel.

If you do want to work within a Team, you will need to put in a service request with your local IT Support Staff or the Service Desk to get one set up.

Within a Teams meeting you have the option to add live captions, record or produce a transcript of your recorded meeting. For more information please see Record a Meeting in Teams and Teams: Captions and Transcripts

Get support

Local IT support provide your first line of on-the-spot help



Common requests and fault reports can be logged using self-service




The central Service Desk is available 24x7 on +44 1865 6 12345


If you do not have an SSO account you can use this form to contact the Service Desk